Terms of service

Terms of Service

Effective Date:20/04/2024

Website: https://dukalalikes.com

Welcome to Duka La Likes. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By creating an account, purchasing, or using our services, you confirm that you are at least 18 years old (or have parental/guardian consent) and that you agree to comply with these Terms of Service.

2. Services Provided

Duka La Likes provides social media marketing (SMM) services such as followers, likes, views, and engagement tools across multiple platforms.

We do not guarantee a specific result (e.g., sales, verified badges, or long-term engagement).

We are not affiliated with Facebook, TikTok, Instagram, YouTube, Twitter/X, or any other social media platform.

Services are delivered as described on our website at the time of purchase.

3. Accounts & Responsibility

You are responsible for keeping your account credentials secure.

You must provide accurate information when creating an account.

You agree not to use our services for unlawful purposes or to harm others.

4. Payments & Refunds

All payments must be completed before service delivery.

We accept [e.g., M-Pesa, PayPal, Card Payments].

Refunds are only issued in cases where an order cannot be delivered.

No refunds will be given for completed services, wrong links provided by the user, or misuse of services.

5. Service Delivery & Limitations

Delivery time varies depending on the service/package.

Numbers may fluctuate as social media platforms run audits; we are not liable for drops unless stated with refill/guarantee.

Using multiple providers for the same link/order at the same time may cause errors; we are not responsible for such issues.

6. Prohibited Use

You agree not to use our services for:

Promoting illegal, harmful, or offensive content.

Violating social media platform policies.

Misrepresentation, fraud, or impersonation.

7. Disclaimer of Warranties

Duka La Likes makes no promises about future engagement, growth, or income from our services.

We are not responsible for suspension, bans, or penalties from social media platforms due to misuse.

8. Limitation of Liability

To the maximum extent permitted by law, Duka La Likes will not be liable for:

Any loss of profits, data, or reputation.

Issues caused by user error (e.g., providing wrong links).

Third-party actions (e.g., social media platform updates).

9. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes means you accept the new Terms.

11. Contact Us

For support or inquiries:

📧 Email: dukalalikessolutions@gmail.com

📞 Phone: +254757283272

🌐 Website: https://dukalalikes.com