Privacy policy

Privacy Policy

Effective Date: 20/04/2024

Website: https://dukalalikes.com

At Duka La Likes, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information when you use our website:

Account Information: Name, email, phone number, and login details.

Order Information: Social media links/handles you provide to fulfill your order.

Payment Information: Payment details (processed securely through third-party providers like M-Pesa, PayPal, or banks – we do not store card/payment data).

Technical Data: IP address, device type, browser, and cookies for improving user experience.

2. How We Use Your Information

We use the information we collect to:

Provide and deliver the services you purchase.

Process payments and manage transactions.

Improve our website and customer experience.

Communicate with you regarding updates, support, or promotions.

Ensure compliance with our Terms of Service and applicable laws.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in these cases:

With Service Providers: To help deliver services (e.g., payment processors).

Legal Requirements: If required by law, regulation, or court order.

Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal data.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar tools to enhance your browsing experience.

You can disable cookies in your browser, but some features of the site may not work properly.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.

Opt out of promotional emails or SMS.

Request limited use of your data.

To exercise these rights, contact us at dukalalikessolutions@gmail.com

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Updates to Privacy Policy

We may update this policy from time to time. Any changes will be posted here with the updated “Effective Date.”

10. Contact Us

For any questions or concerns about this Privacy Policy:

📧 Email: dukalalikessolutions@gmail.com

📞 Phone: +254757283272

🌐 Website: https://dukalalikes.com